Method of Payment: Payment will be done directly to Natura Indomita (Vicente Malagón Sanroma), preferably through a bank transfer to our account number (details will be given upon booking). After your booking we’ll send you a Detailed Itinerary plus a Birds, Mammals, Reptiles, Butteflies and Flora check-list.
Booking: To book our services you need to make a written confirmation by letter or e-mail plus paying a 40% of the total amount (our services only) as deposit. The rest shall be paid to at the latest 45 days before the journey starts. Our expenses are mostly for leading a group and never as professional drivers. Customers are entitled to cancel their bookings at any moment, but, according with the Spanish Laws, on the following terms:
1. If the cancellation is made between 15 and 11 days before the start of the trip they will forfeit 5% of the total cost.
2. If the cancellation is made between 10 and 3 days before the start of the journey they will forfeit 15% of the total cost.
3. If the cancellation is made within 48 hours of the start of the journey they will forfeit 25% of the total cost.
4. If customers don’t appear the day when the tour begin, they will forfeit 100% of the total cost, force majeure cases excepted.
5. In any case customers will forfeit 10% of the total cost as operating cost concept.
6. Should we for any reason find it necessary to cancel the tour, we will always pay you back the full amount including the deposit.
Any breach of the above instalments or unjustified delays in paying them will automatically lead to cancellation of the booking, the above mentioned rules then being applied. The post-cancellation sum of money to be reimbursed will be sent by wire transfer.
After receipt of the deposit we will send a confirmation document to your home or e-mail address.